TERMS & CONDITIONS

Reservation Dates and Requirements

You will receive a confirmation of your deposit payment and your reservation details. Make sure to check the confirmation for accurate dates, room types and amounts. It is your responsibility.

Deposits & Payments

To secure a reservation we will request a 50% deposit. No booking can be accepted as finalized without payment of the requested deposit within 45 days from the date of arrival.

Refund & Cancellation

Free Cancellation 45 days prior to the date of arrival/reservation. Any deposits made will be refunded in case of cancellation prior to 45 days.

The refund will be processed within 14 days from the the date of cancellation.

Any cancellation received within 45 days prior to arrival date will incur a charge of 50% of the booking value.

Any cancellation received within 14 days prior to arrival date will incur 100% charge of the booking amount.

Failure to arrive at the hotel/property will be treated as a No-Show and no refund will be given or 100% of the booking amount will be charged.

Force Majeure (greater force)

We are exempt from fulfilling our contractual obligations for causes that could not be anticipated and/or are beyond our control. Such as and may include an act of God, act of Man, act of Parliament, and other impersonal events or occurrences.

Guests are advised to obtain comprehensive insurance

Oceanic - Luxury Boutique Hotel ( Medcroft Hotels India Pvt Ltd) accepts no liability and will not pay any compensation/refund any money where the performance of its obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond its reasonable control including, but not limited to, flood, earthquake, extremely adverse weather conditions, natural disasters, other acts of God, acts of terrorism, unforeseen infestation, flight cancellation/schedule alterations, fire or failure of electric power, gas, water, or other utility services, plant machinery, computers, vehicles or any collapse of building structures. Please make sure to have the proper insurance before coming.